New console launches can be frustrating.
Lack of availability, steep price tags – the last thing anyone wants to deal with is thieves. Unfortunately across the globe, there are reports of people getting stiffed on their PlayStation 5 delivery as they open the box to find…alternative contents:
— iamadamsullivan (@iamadamsullivan) November 19, 2020
It doesn’t end there however – in some cases the actual act of delivery is a tad more sinister. One bloke was live-tracking his PS5 delivery via the GPS option offered by the shipping company (as you would, it’s an exciting package to receive) and his excitement was reaching a critical height when the delivery truck arrived at his driveway. What followed was a tense moment of the truck sitting idle, before his delivery status was changed to ‘Successfully Delivered’ and it pulled away – without the driver ever leaving the vehicle.
It’s a bit of a soul-crushing reality that this darker-side to home delivery does indeed exist. It’s bad enough that some packages get nicked off unattended porches across the world, but the evil thought of package tampering is areal punch to the guts. In some cases, could it simply be shipping errors? Perhaps, but the circumstances do seem a little fishy.
This home shopper actually notice fairly quickly that something was amiss with their PS5 delivery packaging, before discovering that their next-gen experience was more suited to felines:
is it standard practice to use sellotape as well as the amazon-branded tape? cause this looks dodgy as hell pic.twitter.com/tebPK4lSV6
— yonic sleuth (@flagwithoutwind) November 19, 2020
Other disappointed shoppers discovered that they had received other electrical appliances and even toys:
— Sam Felts (@Sam_Felts) November 19, 2020
— Anthony Dickens (@antdickens) November 20, 2020
At least this bloke received something that can relieve the frustration and stress of having their console nicked:
— David hill (@hilly_cfc) November 19, 2020
So far the overwhelming response from Amazon is that they are unable to send new units out to the affected buyers – because they genuinely do not have the stock to replace the stolen items. Alex Hern from The Guardian detailed a statement issued from Amazon, which mentions the following:
We’re all about making our customers happy, and that hasn’t happened for a small proportion of these orders,” a spokesman said. “We’re really sorry about that and are investigating exactly what’s happened. We’re reaching out to every customer who’s had a problem and made us aware so we can put it right. Anyone who has had an issue with any order can contact our customer services team for help.
As humorous as this entire thing may be to an observer, I have real sympathy for people in this position – it’s between a rock and a hard place, with no simple resolution.
Are you awaiting a home delivery for your PS5? We sincerely hope that nobody else has to experience the GrainStation 5.